Today's Top Story

At your service: What expanding services offerings looks like for four industry-focused organizations

Moving beyond primarily making and replacing products, companies are adding revenue streams through services such as monitoring, maintenance, and training.

PS1812 coverstory weblead2

Business models in manufacturing are in flux. Product companies are developing new service offerings at such a rate that some have become predominantly service companies. The value derived from outcomes-oriented services has customers wanting more, so the trend is strongly positioned for growth.Tipping the scale from “manufacturer” to “service provider” is a phenomenon referred to as servitization. Moving beyond primarily making and replacing products, companies are adding revenue streams through services such as monitoring, maintenance, and training to help improve customer outcomes, which in turn can boost customer satisfaction and retention. This evolution is…

Full Story


23rd ARC Industry Forum 
February 4-7 / 
Orlando, FL

March 4-7 / Knoxville, TN

Reliable Plant 2019
April 16-18 / Cleveland, OH

More Events

Papers and Reports

Check out the most recent papers and reports created by Plant Services. Whether you are interested in original research, looking to learn more about a particular topic, or searching for in-depth analysis of a particular technology, we have what you are looking for.

Most recent: The Dos and Don’ts of Condition Monitoring

View our library

Most Recent

  • Know your degree-of-protection codes

    By Thomas H. Bishop, P.E.

    The International Electrotechnical Commission (IEC) standard 60529, “Degrees of protection provided by enclosures (IP code),” addresses the degrees of protection for electrical machines (motors and generators). The “IP” acronym means “international protection” but is sometimes referred…

    Full Story
  • What can smart analytics do for your reliability team?

    By Sheila Kennedy, CMRP, contributing editor

    Industrial smart analytics assess and draw meaning from voluminous raw data to enable improved business outcomes. Powered by advances and innovations in Big Data, machine learning, pattern recognition, data modeling, and predictive analytics, new smart analytics solutions are quickly and…

    Full Story
  • Get schooled: AC motor basics

    By Jeff Payne, AutomationDirect

    Alternating current (AC) motors are widely used in industry, primarily because of their high efficiency and ability to produce constant torque up to rated speed. AC motors have replaced DC motors in many instances and are now the preferred solution for many manufacturing applications, but how…

    Full Story
  • Calculating the value of avoided unplanned downtime

    By Burt Hurlock, Azima

    It’s the Catch-22 of successful predictive analytics: When unexpected events such as unplanned downtime have been all but eliminated, what’s the value of prediction? How much continuing investment does an unpredictable future justify? The hard lesson of so many catastrophic events—industrial…

    Full Story
  • Where energy is headed in 2019

    By Peter Garforth

    The end of a year is traditionally a time for reflection on things past and things yet to come. For energy, 2018 was a year of continuing transformation, with some obvious paradoxes. Efforts to mitigate climate change continue to drive energy policy and practice. All participants at the recent…

    Full Story

Latest Products