How mentalist Christophe Fox made reliability look like magic
I’ve seen a magic show before, but never a mentalist, until this year’s keynote address at the Society of Maintenance and Reliability Professionals (SMRP) 2026 conference. My mind was legit blown by this mind-reading spellcaster. Christophe Fox’s show was amazing.
He performed a series of mentalism and magic demonstrations, including predicting audience members’ chosen playing cards and words, identifying drawings and personal thoughts, making audience members think they were touched when they were not, and predicting the result of a math calculation from randomly selected numbers.
I was kicked back and thoroughly entertained, thinking this wouldn’t be a keynote that I would write about. Wrong.
That sneaky sorcerer was about to make an unexpectedly good case for reliability. Fox was describing magic and what he does, assuring folks it wasn’t "supernatural." Phew!
“Sometimes magic is just putting more preparation into a moment than anybody else would reasonably expect,” he said.
Sitting in the audience, we saw the finished product. I watched him read my colleagues minds, but we didn’t see is all the work that goes into that trick.
“What you don't see behind the scenes are the 1000s of hours of ideation, creative thinking, refinement over time, failure that needed to be tweaked, and collaboration with my peers to create an experience that feels like magic,” Fox said.
That maintenance mentalist! Isn’t that also the heart of successful reliability work?
Good reliability is often invisible for the same reason good magic is unseen. Like a magic trick, the better the reliability program, the less you see it.
The plant sees the outcome. Look at this trick! The machine runs, production hits the target, the shipment goes out, etc. The plant floor doesn’t necessarily see the hours and work that go into keeping everything reliable. The inspection that caught a developing failure. The lubrication PM performed before contamination caused damage. The standards and procedures that guide the right equipment decisions. The culture that supports it.
This isn’t a ground-breaking concept here, but who knew, you were in the likes of magicians and mentalists?
Fox did another cool trick with a Rubik’s Cube. A volunteer on stage moved the Rubik’s Cube, sliding and twisting it behind his back, while the uncanny oracle somehow anticipated his exact configuration on another Rubik’s Cube. Fox made sure to point out that a 3x3 cube has more than 43 quintillion possible configurations. Again, this unsettling wizard makes me think of reliability.
Industrial assets can have an enormous number of possible states and interactions within the system, so many different failure points. Maintenance and reliability teams attempt to reduce uncertainty in a very complex system too. They do this with attention and planning, like our clever clairvoyant speaker. It was truly uncanny, and I have no idea how he did such trickery, but I wanted more.
I started to research how he might have performed these different tricks, using things like prediction, suggestion or ideomotor, a psychological phenomenon where thoughts, expectations or mental images cause unconscious, microscopic muscle movements. That was still supernatural enough for me, and I stopped the research in lieu of keeping the magic alive.
Thank you to SMRP for our media partnership and allowing me to experience this extremely prepared warlock, whose suspicious illusions turned out to have something very useful to say about reliability. I did also attend many, many other great presentations at the conference, which I’ll continue to write about.
Fox did his homework probably more than we know, as he aptly likened the crowd of maintenance and reliability professionals to fire fighters, spending their day saving equipment emergencies. There’s some truth to that. Firefighting is visible. But preparation isn’t.
Fox gets way more applause than most maintenance and reliability professionals. That’s the advantage of being a mentalist: when your preparation works, everyone thinks you performed a miracle. When a reliability professional’s preparation works, everyone just goes home on time. Let’s give them a round of applause today.
About the Author
Anna TownshendAnna Townshend
head of content
Anna Townshend is the chief editor and head of content for Plant Services. She has been a journalist and editor for more than 20 years and joined Plant Services and Control Design as managing editor in June 2020. Previously, for more than 10 years, she was the chief editor of Marina Dock Age and International Dredging Review. In addition to writing and editing thousands of articles in her career, she has been an active speaker on industry panels and presentations, as well as host for Great Question: A Manufacturing Podcast. Email her at [email protected].