Jagan Reddy is managing partner for Netlogistik, an integrator of Blue Yonder WMS and TMS solutions. He is a senior executive with more than 20 years of strategy, transformation and P&L management experience in enterprise software businesses. He recently wrote an article for Material Handling and Logistics (MH&L) titled "Supply Chain 101: Six Sigma." In this episode of Great Question: A Manufacturing Podcast, Adrienne Selko, senior editor for MH&L, shares Jagan's thoughts on how Six Sigma practices can improve supply chain quality and efficiency.
Below is an excerpt from the podcast:
It may come as a surprise to learn that most companies have some form of defect in 10% of their orders. This is a real number that represents not only an economic loss, but also potential damage to a company’s reputation. In a business world that has become more competitive than ever, supply chain quality and efficiency are crucial components in reducing order defects, minimizing costs and ensuring customer satisfaction.