The COVID-19 pandemic is spurring changes in the way operating companies and vendors make the most of employees’ skills and knowledge. Firms such as BASF, Rockwell Automation and AspenTech now are leaning heavily on the latest technologies.
“Even before the COVID-19 pandemic, training and knowledge management for managers and employees were revised to make them fit for the challenges of digital transformation and a modern working world. On the one hand, new and flexible forms of work are associated with a change in culture. On the other, we are empowering managers and employees in the use of new tools,” explains a spokeswoman for BASF, Ludwigshafen, Germany.
A key element of the strategy is retaining knowledge and experience, especially when an employee transfers to another company unit or retires. Hand-in-hand with this is the need to ensure efficient and safe operation of BASF’s plants, execution of maintenance work, and implementation of organizational issues in the long term.