Tracy Smith has been helping organizations implement successful EAM solutions for 25 years. He is president of SwainSmith, LLC. (www.swainsmith.com), an EAM solutions company based in Franklin, TN. In addition to his software expertise, Tracy knows maintenance and MRO practices as a Certified Maintenance and Reliability Professional (CMRP) and a Member of the Institute of Asset Management (IAM). He is committed to helping organizations increase reliability, reduce risk, and minimize cost through improved enterprise asset management.