Podcast: Why entering contests is good for plant morale and productivity
Jill Jusko is executive editor for IndustryWeek and coordinates the brand’s Best Plants Awards Program, which annually salutes the leading manufacturing facilities in North America. Rick Bohan is the principal and CEO of Chagrin River Consulting. He is a frequent IW Best Plants Award judge, as well as authoring several articles about why contests matter. Brandon Davis is the vice president of Components at Dexter Axle Corp and is a former winner of the Best Plants Awards. The three industry professionals recently spoke with IndustryWeek editor in chief Robert Schoenberger about contests and how to use them to improve operations.
Click here to enter your manufacturing plant in the 2024 IndustryWeek Best Plants Awards competition
Below is an excerpt from the podcast:
IW: So we talk about contests mainly for bragging rights, but there's more to it than that. Rick, about a year or so ago, you wrote two pieces for us here at IndustryWeek on the value of contests and what you get out of them. Can you talk a little bit about some of the actual concrete benefits you get from participating in something like this?
RB: Sure. I wrote that because sometimes, in the past, I've had clients that I talked to about, for instance, going back to the Malcolm Baldrige Quality Award, and sometimes there was a reluctance to be seen as interested in awards. And so we're responding to that. What I would tell those folks, and tell folks now, if I’ve got somebody, a friend, that's trying to get interested, just filling out the application itself is very beneficial. Just filling out the application will teach you a lot about your own organization, the strengths, the things that you're doing well in the organization vis-à-vis continual improvement, and some of the things that perhaps you've overlooked or haven't developed fully. So just that alone, filling out the application, provides benefits.
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IW: Great. And Jill, you have talked about that several times. Our application is really detailed. The Baldridge Awards that you mentioned, they've gone through a pretty big change over and the criteria they set up. Can you share some of the things you've heard over the years from companies that they've learned just from going through that start of the process?
JJ: Well, one of the things that they have learned is what they don't know about themselves. So they have been maybe thinking that they're going along just fine or not knowing what other manufacturers are collecting in terms of data, so it's hard to improve if you aren't collecting data. And in many instances, what they are learning is, well, we really aren't collecting data or we aren't collecting data anywhere that we can find that data.
And I do want to just make one quick comment on a point that Rick made with regard to companies not wanting to look like they're going after awards. I do want to make just a little bit of a comment about that with regard to the Best Plants Awards since I run it. One of the points of that program is to give, I don't want to say pats on the back because maybe that doesn't sound good, but it is to give some pats on the back too. It's a plant-level competition, so it is to give pats on the back to the people who actually make product. and for a company thinking we don't want to look like we're going after awards, you know, in this instance, you're acknowledging the great work that your plant floor operations folks are doing getting your product.
About the Podcast
Great Question: A Manufacturing Podcast offers news and information for the people who make, store and move things and those who manage and maintain the facilities where that work gets done. Manufacturers from chemical producers to automakers to machine shops can listen for critical insights into the technologies, economic conditions and best practices that can influence how to best run facilities to reach operational excellence.
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About the Author
Robert Schoenberger
Robert Schoenberger has been writing about manufacturing technology in one form or another since the late 1990s. He began his career in newspapers in South Texas and has worked for The Clarion-Ledger in Jackson, Mississippi; The Courier-Journal in Louisville, Kentucky; and The Plain Dealer in Cleveland where he spent more than six years as the automotive reporter. In 2013, he launched Today's Motor Vehicles, a magazine focusing on design and manufacturing topics within the automotive and commercial truck worlds. He joined IndustryWeek in late 2021.