1660240840296 49d546d6742f4b379cc447357fce1efb

Your CMMS: Are you a journeyman or a master?

Sept. 19, 2017
Thomas Wilk says two new reports help benchmark CMMS implementation.

Have you ever wondered just how much value you’re getting from your CMMS? Or where your facility ranks in comparison with peers in similar industries when it comes to using asset management software to drive reliability and continuous improvement initiatives?

This month, CMMS solution provider Maintenance Connection published two new reports that can help shed some light on how well you and your facility are using maintenance management software to improve operational processes. Data for these reports were collected from 1,000 respondents across dozens of industries, from energy and education to health care, facility management, and manufacturing. Each response was assessed and scored and then given one of five ranks: Apprentice, Mover, Journeyman, Leader, or Master.

Also, although some participants were users of software from Maintenance Connection, the survey data were not limited to those respondents; in fact, the survey tapped into the experience of maintenance practitioners across more than 40 CMMS vendors and products.

The first report, 2017 State of CMMS (http://plnt.sv/1709-MC01), takes the wide view by summarizing all data collected across 10 major industry segments and finds that 41% of respondents are able to realize the full value of their CMMS implementation (these are the “Leaders” and “Masters”), configuring nearly all assets in the CMMS as well as being able to calculate the ROI of their software investment. Of this segment, only 12% of respondents were classified as Masters – those able to move from reactive maintenance to more-proactive programs. Nearly 25% of Masters also reported operational cost savings in the millions of dollars.

From the Editor

This article is part of our monthly From the Editor column. Read more from Thomas Wilk.

The second report, Asset & Facility Management Software Benchmark Report: Manufacturing (http://plnt.sv/1709-MC02) draws from the same data set and is more tightly focused on the experience of maintenance teams in both process (74%) and discrete (18%) manufacturing facilities, as well as those working in manufacturing fulfillment centers (8%).

Some of the most interesting data points include:

  • 32% of manufacturers are processing more than 500 work orders per month
  • 43% of manufacturing facilities are performing reactive maintenance more than half of the time
  • 23% of manufacturing respondents are strong users of mobile CMMS, whereas 60% of respondents report little to no progress using mobile capabilities
  • 60% of warehouse management respondents were ranked as CMMS Leaders or Masters, compared with 46% of those in process manufacturing and 43% in discrete. No warehouse manager respondents were classified as “Apprentices” – those just starting out on their CMMS journey.

As the reports indicate, the opportunity to improve exists across all industry segments, but warehouse personnel are slightly ahead of the rest. 

Sponsored Recommendations

April 14, 2025
This paper addresses where leaks commonly occur, leak detection methods, and practical advice for an audit and repair plan. You'll learn why an ongoing leak detection and repair...
April 14, 2025
Here are some things you can do in between formal preventive maintenance visits on your electric screw compressor to extend compressor life and prevent downtime.
April 14, 2025
They cost more than refrigerated dryers. They need more parts and service than refrigerated dryers. They increase demand for compressed air. So when should you use a desiccant...
April 14, 2025
Follow these ten steps for energy savings in your compressed air system.