Turn your manufacturing defects into profit: How Sweethearts rebranded its blurry conversation hearts  

For a limited time, the company is offering Situationship Boxes, which feature blurry, misprinted candies that are as hard to read as a real situationship.

We tend to think of manufacturing defects as waste. Something went wrong during production, the resulting product doesn’t pass quality controls, and the subpar piece is ultimately recycled or destroyed. That doesn’t have to be the case, however. In the right hands, these manufacturing missteps can be transformed into additional profits and PR gold. Sweethearts, a division of Spangler Candy Company that is best known for its iconic conversation hearts, is taking this idea to the next level.  

For a limited time, the company is offering Situationship Boxes, which feature blurry, misprinted candies that are as hard to read as a real situationship. Instead of the traditional sayings like “Be Mine,” “Kiss Me,” and “Only You,” the situationship candies read “Ba Mond,” “Kaz Ma,” and “Ody Yw.” For those of you unfamiliar with modern dating trends, a situationship is a romantic relationship that lacks definition, formality, and commitment.  

In advertising for the new product, Sweethearts declares: “This Valentine’s Day, you don’t have to know what you are to know what to give each other. Filled entirely with sweet, meaningless nothings and literal mixed messages, our box of blurry candies is the perfect gift for Situationships everywhere.” 

While Sweethearts’ actions might seem like a publicity stunt, consumers are eating it up. The company’s first drop at the beginning of the week has already sold out, but eager buyers can sign up to be notified when the next drop happens. 

Sweethearts regularly varies the sayings on its conversation hearts and sometimes has different themes for their candies. In 2021, the theme was love songs, with candies containing phrases like “At Last,” “My Girl,” and “Sugar Sugar.” In 2009, the theme was a menu of love with such classics as “Table 4 Two,” “Yum Yum,” and “Recipe 4 Love.”  

In a recent quote, Evan Brock, vice president of marketing for Spangler Candy Company, said, "Singles are taking 'situationships' to the next level this year, and Sweethearts is here for them. The printing on Sweethearts isn't always perfect. This is our way of embracing those imperfections in a way that taps into pop culture." 

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About the Author

Alexis Gajewski

Alexis Gajewski

Senior Content Strategist

Alexis Gajewski is a manufacturing writer and editor with nearly 20 years of experience covering the people, practices, and technologies that keep industrial facilities running. For more than a decade, she served as Senior Content Strategist for Plant Services, creating content for plant managers, engineers, and maintenance professionals on a variety of industrial topics.

During her tenure, Alexis worked to develop the brand’s digital strategy and helped launch and produce Great Question: A Manufacturing Podcast. She also created The Lighter Side of Manufacturing, a weekly blog that explored the inventive and sometimes humorous side of the industry. 

Alexis co-founded Influential Women in Manufacturing, a recognition program that honored 49 women in its first two years, earned an industry award for Best Product Launch, and received a proclamation from Illinois Governor JB Pritzker and a commendation from U.S. Senator Tammy Duckworth.

She also led newsroom operations and development at a large media company where she set editorial standards, developed training curriculum, and helped support AI adoption for more than 150 editors across 80+ brands spanning manufacturing, industrial processing, automation, and more.

Additionally, Alexis works as a freelance writer and editor, and her areas of interest include continuous improvement, the skilled workforce, and the role of emerging technology on the plant floor.

Connect with Alexis on LinkedIn

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