Aberdeen's research indicates the increasing need to track, monitor and manage service resources (people, parts, vehicles) and assets via real-time performance data. The purpose of this survey is to determine how manufacturing and service organizations are currently tracking or looking to track assets and resources in the field to boost service and asset performance. In appreciation for sharing your time and thoughts with Aberdeen, you will be provided with complimentary access to the full benchmark report as soon as it publishes in early December 2010.
Take the Real-time Connected Service Enterprise benchmark survey