Don't let buzzwords erode communication

June 13, 2011

You've spent years in school and you learned the language. You've got years of experience in conversation with others. You understand the importance of being understood. After all, that's the only way for groups of people to achieve societal and industrial goals.

One would think that our common understanding of the importance of effective communication would lead us to much more effective industrial maintenance. Alas, real life apparently doesn't work that way.

You've spent years in school and you learned the language. You've got years of experience in conversation with others. You understand the importance of being understood. After all, that's the only way for groups of people to achieve societal and industrial goals.

One would think that our common understanding of the importance of effective communication would lead us to much more effective industrial maintenance. Alas, real life apparently doesn't work that way.

Every discipline has its jargon, which makes it easier for practitioners to communicate. But, those jargon elements have a distinct meaning. Anyone who hears one will immediately know exactly what item, physical property, or concept is being discussed. No doubt, your definition of the word “cavitation” is exactly my definition of the same word.

What hampers effective communication in other areas might be the prevalence of those ambiguous buzzwords that pepper our discourse. They make a person sound trendy, but carry no real meaning, except to the speaker. The rest of us are left to guess what’s meant based on the context, tone of voice, and other visual and aural cues.

In 1993, a couple of scientists in California turned the chore of having to listen to so much ambiguity into a game, sometimes called Buzzword Bingo, sometimes by more graphic names. No less a personality than our friend Dilbert participated in at least one session of the game.

I think that funding for maintenance and reliability initiatives would be enhanced by avoiding the use of ambiguous jargon when requesting funding from the gatekeepers at the corporate till.

What do you think?

Sponsored Recommendations

Arc Flash Prevention: What You Need to Know

March 28, 2024
Download to learn: how an arc flash forms and common causes, safety recommendations to help prevent arc flash exposure (including the use of lockout tagout and energy isolating...

Reduce engineering time by 50%

March 28, 2024
Learn how smart value chain applications are made possible by moving from manually-intensive CAD-based drafting packages to modern CAE software.

Filter Monitoring with Rittal's Blue e Air Conditioner

March 28, 2024
Steve Sullivan, Training Supervisor for Rittal North America, provides an overview of the filter monitoring capabilities of the Blue e line of industrial air conditioners.

Limitations of MERV Ratings for Dust Collector Filters

Feb. 23, 2024
It can be complicated and confusing to select the safest and most efficient dust collector filters for your facility. For the HVAC industry, MERV ratings are king. But MERV ratings...