How the pandemic is accelerating manufacturers’ digital journey

Nov. 25, 2020
“The global health crisis has forced many plants to focus on staying productive, keeping employees safe and making sure operations are secure.”

“The global health crisis has forced many plants to focus on staying productive, keeping employees safe and making sure operations are secure,” said Rachael Conrad, vice president of customer support and maintenance, Rockwell Automation. And many are turning to the lifecycle services organization of Rockwell Automation to help fill in the technology and expertise gaps revealed by the pandemic.

She and Matt Fordenwalt, vice president of systems and solutions business at Rockwell Automation, spoke at a press conference this week during the company’s Automation Fair At Home event. “We’re excited to be here with you today to share a little about our journey during the pandemic and also to talk about where we’re headed from a perspective of services and solutions for our customer in supporting them,” Conrad said.

“The current environment that we’re in is accelerating people’s digital journey as well as their emphasis on cybersecurity,” added Fordenwalt. “It’s not just one industry—and it’s really global.”

To learn more, read "Pandemic spurs demand for digital lifecycle services" from Control.

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