16 epic fails in MRO master data management

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Most business enterprises typically put their energy, resources and investment into things like product design, sales and marketing, production efficiency, tight process control, information technology and supply chain management both for inbound flows of direct materials and outbound flows of finished goods to end customers.

With so many important priorities vying for attention, managing a company's MRO supply chain has typically been quite neglected.

In today's economy, however, with much of the fat having been squeezed from direct materials supply chains, enterprises are taking a big interest in MRO. While MRO-related cost savings and process efficiencies are ripe for the picking, though, there is one huge problem: having never before controlled nor managed their MRO item and supplier masters in ERP, most companies' source data is — to put it bluntly — a mess.

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