IFS acquires service management software company WorkWave

By IFS news release

Sep 28, 2017

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IFS today announces it has signed an agreement to purchase WorkWave LLC.

WorkWave is a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, Heating/Ventilation/AC, Plumbing & Electrical and Transportation.

WorkWave SaaS solutions seamlessly integrate the office to the field, enabling SMB service businesses to streamline back office tasks such as scheduling, planning and billing, increase field visibility and productivity, and automate marketing and sales activities. As a result, WorkWave clients are able to significantly improve efficiency, reduce cost, boost revenue and enhance customer satisfaction.

From its headquarters in Holmdel, New Jersey, the company’s 260 employees support more than 7,300 customers who are primarily based in the U.S. Thanks to its deep industry expertise, cutting-edge technology and focus on customer service, WorkWave is proud to be recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000 and Best Places to Work, among others.

Commenting on the acquisitions, Fredrik vom Hofe, Group Senior Vice President for Business Development at IFS said “This acquisition is further evidence of how IFS is investing to extend its global leadership in Service Management. WorkWave, with its very strong SaaS offering and deep knowledge of how to serve SMB service businesses, complements the already leading service management offering  from IFS that is used by many larger service-centric companies. We can now offer the most complete, connected Service Management solutions across the full-spectrum of service organizations and service-intensive industries, globally. In addition, we have significantly strengthened our presence in North America, the world’s largest software market, meaning that the Americas is now the largest region in the IFS Group.” He continued: “We are very pleased to have WorkWave’s CEO, Chris Sullens, and the talented WorkWave team join IFS to continue our growth in Service Management.”

Chris Sullens, CEO of WorkWave, stated “We are very excited to join the IFS team and looking forward to mutually accelerating our growth in the field service and logistics industries - and beyond. This is a great opportunity for our clients, partners, and employees.” He added, “We now have the opportunity to leverage the resources of a leading service management software organization, while continuing to invest in and deliver exceptional products and services to our core clients in pest control and other field service verticals. Our combination of offerings will help service businesses of all sizes solve their operational and growth challenges through our market-leading software solutions.”

 

IFS extends leadership in Service Management with the acquisition of WorkWave

IFS is now uniquely positioned to offer world leading service management software solutions to the full spectrum of service businesses, independent of size, level of operational complexity, vertical focus or geographical location.
September 28, 2017 - IFS, the global enterprise applications company, today announces it has signed an agreement to purchase WorkWave LLC. WorkWave is a leading provider of highly scalable, cloud-based Software-as-a-Service (SaaS) solutions for the Field Service and Last Mile Delivery and Logistics industries. WorkWave primarily serves small & medium sized (SMB) service businesses, with specific vertical focus on Pest Control, Lawn & Landscape, Cleaning & Janitorial, Heating/Ventilation/AC, Plumbing & Electrical and Transportation.

WorkWave SaaS solutions seamlessly integrate the office to the field, enabling SMB service businesses to streamline back office tasks such as scheduling, planning and billing, increase field visibility and productivity, and automate marketing and sales activities. As a result, WorkWave clients are able to significantly improve efficiency, reduce cost, boost revenue and enhance customer satisfaction.

From its headquarters in Holmdel, New Jersey, the company’s 260 employees support more than 7,300 customers who are primarily based in the U.S. Thanks to its deep industry expertise, cutting-edge technology and focus on customer service, WorkWave is proud to be recognized with multiple awards for its outstanding growth and culture, including the Inc. 5000 and Best Places to Work, among others.

Commenting on the acquisitions, Fredrik vom Hofe, Group Senior Vice President for Business Development at IFS said “This acquisition is further evidence of how IFS is investing to extend its global leadership in Service Management. WorkWave, with its very strong SaaS offering and deep knowledge of how to serve SMB service businesses, complements the already leading service management offering  from IFS that is used by many larger service-centric companies. We can now offer the most complete, connected Service Management solutions across the full-spectrum of service organizations and service-intensive industries, globally. In addition, we have significantly strengthened our presence in North America, the world’s largest software market, meaning that the Americas is now the largest region in the IFS Group.” He continued: “We are very pleased to have WorkWave’s CEO, Chris Sullens, and the talented WorkWave team join IFS to continue our growth in Service Management.”

Chris Sullens, CEO of WorkWave, stated “We are very excited to join the IFS team and looking forward to mutually accelerating our growth in the field service and logistics industries - and beyond. This is a great opportunity for our clients, partners, and employees.” He added, “We now have the opportunity to leverage the resources of a leading service management software organization, while continuing to invest in and deliver exceptional products and services to our core clients in pest control and other field service verticals. Our combination of offerings will help service businesses of all sizes solve their operational and growth challenges through our market-leading software solutions.”
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