Facebook at the factory: Manufacturing software must become more like social media

Source: PlantServices.com

Dec 14, 2009

IFS North America is releasing the results of a study that shows that manufacturers want to see more integration between social networking tools and their enterprise resources planning (ERP) systems — and more social network-like, enterprise 2.0 functionality.

The study, conducted for IFS by a third-party research organization, found that while 40% of survey respondents said that ERP and social networking integration was extremely or very important, the vast majority indicated that they wanted their ERP system to help them perform functions typically associated with social networks and other Web-based collaboration tools. A full 62% of respondents said they wanted their ERP system to “capture and record the knowledge of senior experienced engineers and professionals so that it becomes part of your corporate knowledge base.” Among manufacturers with more than $1 billion in revenue, 72% said they wanted this capability. 

The study was based on a survey of more than 260 manufacturing software decision makers. An in-depth report of the findings will be available from IFS North America later this month.