Raymond receives Diamond Award for course manager training program

Jul 02, 2014

The Raymond Corporation recently received the CNY BEST Learning and Performance Organization Diamond Award for its course in manager training and development program, awarded by the Central New York chapter of the American Society of Training and Development (CNY ASTD). The CNY ASTD annually recognizes excellence in learning and performance practices with the CNY BEST Learning and Performance Awards. The Diamond Award is the highest honor that a corporation can receive from CNY BEST.

To ensure the Technician Development Program is facilitated properly, trainers of this program are required to have a new skill set and also a new title — course manager. To properly train course managers, Raymond’s Course Manager Training and Development Program provides them the opportunity to learn, practice and receive feedback on the higher competencies needed (facilitation, coaching, Socratic questioning, observation and group dynamics, among other skills) to facilitate the newly hired and veteran technician’s learning process.

Nominations for this year’s CNY BEST Learning and Performance Awards represented a wide-range of organizations. A panel of local and national judges representing the profession and community evaluated the nominations for quality of learning and performance practices, practice results and demonstrations linking to the strategic growth or success of the organization.

The winners of the seventh annual CNY BEST Learning and Performance Awards were announced at CNY ASTD’s CNY BEST Awards ceremony held Thursday, June 12, 2014.

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